Redline Fire Equipment is an outstanding company to work with. One of the things I appreciate most is their customer service—they actually answer the phone when you call and are always willing to help. Whenever we've requested a quote, whether it was for a flashlight or a complete truck build, they've typically had it back to us within just a few hours. Their responsiveness and professionalism are second to none. Our fire department worked with Redline Fire Equipment to build a brush truck, and they made sure it was built exactly the way we wanted to fit our department's needs. They offered helpful suggestions and recommendations throughout the process, but they never pressured us into anything. If we chose a different direction, they respected our decisions and made it happen. In addition to equipment and apparatus, they have also helped connect us with individuals who could assist with grant opportunities and funding resources. Based on our experience, I highly recommend Redline Fire Equipment for all your fire service equipment and apparatus needs. They provide excellent customer service, quality products, and truly care about helping departments succeed.

The Vinita Fire Department recently partnered with Redline Fire Equipment & Supply for a light-duty rescue truck build, and we could not be more satisfied. They completed the entire build on our Ford F-550 chassis in just under two months after we dropped it off to them. The owner, Doke, was incredible to work with throughout the entire project. He was always available, extremely quick to respond, and maintained fantastic communication from start to finish. If any minor issue came up during construction, he and his team were incredibly fast to fix it. The finished product is outstanding. The emergency light and siren package is amazing, and the custom paint, decals, and lettering look sharp. Doke even went above and beyond by tinting the truck windows for free. We have had this light-duty rescue in service for six months now, and it is absolutely perfect for our fleet. It responds to all of our medical and rescue calls, and we anticipate it will run approximately 1,500 calls this year alone. In the six months we've operated it, our crew has grown to love it. It is significantly easier and more convenient to respond to motor vehicle accidents and medical emergencies in a nimble, smaller truck rather than maneuvering a full-sized engine. Despite its compact footprint, this truck accommodates all of our medical and rescue tools exactly the same as our large engine did. What impresses us most is their service after the sale. They have been nothing short of amazing at remedying any minor adjustments since we took delivery. They truly go out of their way to make the customer happy, even traveling 3 hours to our station to take care of us. On their first trip up, they even built us a custom tool shelf and refused to accept payment for it. This was easily the smoothest and most efficient truck build I have ever been a part of. I highly recommend Doke and the crew at Redline Fire Equipment & Supply. Vinita Fire will absolutely continue to do business with them in the future!

We have worked with Redline for a few years and know they stand behind their work and products. I know when the tones drop, their craftsmanship and equipment are never questioned by our Fire Fighters. Outstanding service, warranties and staff are what makes Redline the premier company we trust our lives with. And that says it all.